Contact Us

We’re here to help! Whether you have questions about our handcrafted items, need assistance with an order, or workshop and tours booking or just want to share feedback, feel free to reach out. Reach out to us anytime.

Get in Touch

Reach out to us anytime, and we’ll get back to you within 24 hours.

E-mail: info@thanayia.com

Phone: +1 (555) 123-4567

Call us Monday to Friday, 9 AM - 6 PM (EST).

Visit Us

Come see our handcrafted collection in person:

Address: 123 Artisan Lane, Craftsville, CA 98765

Hours: Monday - Saturday, 10 AM - 7 PM

What materials are used in your products?

At Thanayia, we use authentic, locally sourced materials that reflect the heritage and soul of Egyptian craftsmanship. This includes pure copper, natural Nile clay, organic cotton, wool, linen, palm leaves, and other natural fibers and dyes. Each material is selected for its historical relevance, durability, and connection to traditional artisan practices.

Do you offer custom or personalized orders?

Yes, we do! We are happy to collaborate on custom pieces—whether you’re looking for personalized copper engravings, bespoke textile patterns, or tailored ceramic designs. Since all our products are handmade, we can often adapt dimensions, motifs, or inscriptions to fit your vision. Reach out to us through our Contact page to begin your custom order.

Do you ship internationally?

Absolutely. We proudly ship worldwide, so you can experience the beauty of Egyptian craftsmanship wherever you are. All international orders are carefully packed to protect handmade items in transit, and we partner with reliable shipping services to ensure safe and timely delivery. Shipping costs and delivery times may vary based on location and item type.

What is your return and exchange policy?

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How long does shipping take?

What should I do if my item arrives damaged?

We're Here for You

Help & Support

Have questions or need assistance? Our friendly team is ready to help with orders, shipping, our workshops and tour inquiries, and product care. Contact us anytime—we’re just a click away!